Job Description

About the Opportunity: A New Chapter with MML Hospitality

Nestled at the base of Aspen Mountain, the iconic Mountain Chalet Aspen is preparing to throw open its doors once again! Launching across October and November 2027 , we are completely revitalizing this 1954 landmark through a massive $100M modern luxury transformation.

Operated by MML Hospitality—acclaimed for creating some of the country’s most vibrant, design-forward restaurants, retail spaces, and boutique hotels (like New Orleans’ Hotel Saint Vincent and New York's Nine Orchard )—this project blends historic alpine soul with MML’s signature elevated style.

As the Director of Human Resources, you will be the architect of our workforce. Supported by MML’s robust home-office resources, you will have the unique, career-defining opportunity to design the talent acquisition strategy, shape the company culture, and build a world-class team of 100+ hospitality professionals from the ground up.

The Property: Blending Heritage with MML’s Signature Style

Originally founded in 1954, the Mountain Chalet is a beloved cornerstone of the community. Our top-to-bottom transformation honors classic European-style ski lodge roots while introducing the pinnacle of modern luxury. The reimagined property will feature:

• Elevated Accommodations: 59 beautifully redesigned guest rooms and suites.

• Premium Amenities: A brand-new luxury wellness spa, kids club, and outdoor thermal pool spaces.

• MML Culinary Destinantions: Multiple brand-new, public-facing food and beverage concepts—including a traditional alpine stube, a premier grill, a Japanese restaurant, and a 5th-floor cocktail lounge destined to become the heartbeat of Aspen’s après-ski scene.

• An Unbeatable Location: Situated right in the heart of downtown Aspen, steps from the Silver Queen Gondola.

What You’ll Do

Employee Relations & Team Support

• Serve as the primary HR contact for all hotel employees.
• Provide guidance on employee relations issues with professionalism, discretion, and empathy.
• Partner with hotel leadership to ensure consistent application of company policies and culture.

Onboarding & Employee Experience

• Manage full-cycle onboarding for all hotel employees, including new hire paperwork, orientation, and system setup.
• Lead engaging and informative new hire orientations (Spanish-language support a strong plus).
• Act as a consistent, accessible HR presence on property, fostering trust and approachability.

Compliance & Policy Administration

• Ensure compliance with federal and Colorado state labor laws.
• Conduct regular audits (I-9s, certifications, postings, safety training).
• Maintain, communicate, and enforce HR policies and procedures.

HRIS & Reporting

• Maintain accurate employee data in HRIS systems (Paylocity preferred).
• Generate and analyze reports related to staffing, turnover, retention, and compliance.
• Ensure data integrity across HR, payroll, and benefits platforms.

Leave Tracking & Payroll Coordination

• Track employee leave (medical, FMLA, Colorado FAMLI, sick time, parental leave).
• Partner with payroll and benefits teams to ensure accurate processing and communication.

Culture, Engagement & Recognition

• Lead employee recognition initiatives, including anniversaries, milestones, and celebrations.
• Support engagement efforts that strengthen morale, retention, and workplace culture.

Special Projects

• Participate in cross-functional HR initiatives aligned with hotel and corporate priorities.
• Support continuous improvement of HR systems, communication, and the employee experience.

What We’re Looking For

• 7+ years of HR experience, preferably in hospitality, hotels, or resort environments.
• Strong working knowledge of employment law and compliance best practices.
• HRIS experience required (Paylocity preferred).
• Spanish fluency (written and spoken) is a strong plus.
• Exceptional communication, organization, and problem-solving skills.
• High level of discretion and professionalism.

What MML Hospitality Offers

• Salary Range: 
• Bonus Potential
• Paid Time Off
• MML Property Discounts (Hotel, Restaurant, Retail)
• Beverage Education Reimbursement
• Advancement and Promotion Opportunities
• Community Service Opportunities
• Relocation Assistance
• Medical, Dental, Vision, Disability, Life, and Pet Insurance
• Retirement Benefits
• Parental Leave

Work Environment & Requirements

• On-call availability during select weekends as needed.
• Regular computer use; occasional lifting of up to 25 lbs.
• Employment is contingent upon successful completion of a comprehensive background check.

If an offer is accepted for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. 

MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend for all qualified applicants to be given equal opportunity and for selection decisions based on job-related factors. 

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