Location: Toronto, ON | Onsite 4 Days/Week
Employment Type: Full-Time / Permanent (FTE)
We are seeking an experienced Senior Atlassian Consultant / Atlassian SME with deep hands-on expertise in Jira, Confluence, and Jira Align . The ideal candidate will have strong experience in Atlassian tool administration, configuration, customization, Agile tooling strategy, integrations, scripting, and enterprise-scale implementations.
The consultant will work closely with enterprise stakeholders, Application Delivery teams, Agile methodology owners, and Jira administrators to define tooling strategy, implement scalable solutions, improve Agile processes, and drive effective adoption of Atlassian platforms.
Required Technical Skills7-10+ years of deep hands-on experience with Atlassian Jira and Confluence .
Strong hands-on experience with Jira Align, Jira, and Confluence .
Experience with Atlassian Data Center versions of Jira and Confluence.
Strong experience with Jira administration, configuration, customization, and implementation .
Experience configuring:
Workflows
Post-functions
Triggers
Automation
Screens and screen schemes
Permission schemes
Notification schemes
Issue types
Components
Project roles
Strong knowledge of JQL (Jira Query Language) .
Experience creating advanced Jira dashboards, reports, filters, and operational metrics .
Strong hands-on experience with Atlassian REST APIs and web integrations.
2+ years of scripting experience using Groovy and/or Python .
Experience implementing and customizing Atlassian Marketplace plugins .
Experience with Agile tooling and Agile at Scale solutions.
Strong understanding of Agile methodologies and enterprise Agile practices.
Define and implement strategic direction for Agile tooling in partnership with enterprise tools and methodology owners.
Evaluate, pilot, and implement new Jira plugins and Marketplace applications supporting Agile at Scale.
Define enterprise standards and best practices for Jira and Confluence usage.
Establish standards for permissions, workflows, post-conditions, dashboards, screens, fields, and configurations .
Develop a roadmap for integration between Jira and other technical, enterprise, and Portfolio Management applications.
Maintain prioritized backlogs of tooling enhancements and strategic initiatives.
Develop meaningful operational and performance metrics for business and technology leadership.
Act as an Atlassian Subject Matter Expert and provide technical leadership, recommendations, and best practices.
Partner with Application Delivery teams to improve effective usage of Atlassian tools.
Coach executives, business stakeholders, Agile teams, and delivery teams on Jira and Confluence capabilities.
Facilitate product demonstrations, technical workshops, training sessions, and how-to guides.
Advise and train Jira administrators on global and project-specific configurations.
Support knowledge sharing through Atlassian and Agile communities.
Design and implement custom Atlassian solutions , including workflows, configurations, plugins, scripts, and automation.
Develop scripting solutions using Groovy and Python .
Build web integrations between Atlassian products and enterprise applications using REST APIs .
Configure Jira project roles, issue types, components, workflows, and release-based configurations.
Design and manage screen schemes, permission schemes, and notification schemes.
Implement and maintain Jira and Confluence Marketplace plugins.
Analyze business requirements, assess technical impact, recommend solutions, and implement enterprise tooling enhancements.
Bachelor's degree in Computer Science, Information Systems, Engineering , or a related field preferred.
5+ years of hands-on experience with Jira and Confluence .
3+ years of experience in consulting or client delivery roles.
3+ years of experience managing software/tool implementations .
2+ years of scripting experience with Groovy and/or Python .
2+ years of experience with REST API and web integrations .
Strong stakeholder management, facilitation, presentation, and communication skills.
Ability to work independently with minimal supervision.
Ability to manage multiple projects, clients, priorities, and deliverables simultaneously.
Strong analytical, problem-solving, and solution-design capabilities.
Atlassian certifications or active progress toward Atlassian certification.
Hands-on experience with Agile at Scale Marketplace plugins .
Experience with business process improvement initiatives.
Experience working in large-scale, multi-team Agile environments .
Understanding of non-functional requirements including scalability, availability, performance, and security .
Experience working in fast-paced, high-growth technology environments.
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