Job Description: - Sets up new customers, establishing the customer role in the system. - Contacts customers to request additional information and to verify customer data. - Troubleshoots and resolves issues relative to customer setup using established guidelines. - Works with supervisor to develop solutions when problem is more complex of affects multiple processes across the department. - Completes requests within established timeframes and keeps requestor notified of status. - Ensures data accuracy, validity, and completeness in results. - Creates and updates core master data procedures as directed. - Begins to demonstrate understanding of processing customer requests to downstream processes/systems. - Participates on projects as required and assigned by management. Identifies technical issues encountered in the production environment to the IT department and escalates for resolution. ALL Role expectations: Part time, 30 hours / week with ability for overtime 1-2 week sprints, comfortable context switching, learning new things quickly and being quick to adapt Monitoring 5-10 orders at a time, working on side projects simultaneously Strong communication of what you're working on (remote transparency) 1-2 weekends / month Skills Customer service: responsive communication, follow-up, and issue resolution Data validation, accuracy checks, and issue troubleshooting Order monitoring and managing multiple requests simultaneously Clear communication with customers and internal teams Escalating technical/system issues to IT / engineering teams SOP updates, process improvement, and fast-paced remote work Must be comfortable in Excel / Google Sheets Experience 2.5+ years of data entry and back office operations Preference for experience in logistics, customer support, IT
...available. We ask for a minimum of 12 weeks, full-time, for most internships. International Students: If your work authorization is... ...Austin, TX; Sparks, NV; Buffalo, NY What You'll Do As an HR/People Intern, you can work with various areas of HR to support...
...Position Overview: We are seeking a dedicated and highly skilled Range Safety Officer to ensure the safe and effective operation of our shooting range facility. The Range Safety Officer will be responsible for implementing and enforcing safety protocols, providing guidance...
...two days off (the restaurant is closed Sunday & Monday) No early morning or late nights (Hours of operation: 11am - 8pm) Key Responsibilities... ..., setting up in his driveway with his wife Lindsey every weekend to being at the heart of a community in the center of Ghent in...
...facility solutions, supporting clients across a wide range of industries including retail, commercial, industrial, and data centers.... ...operational efficiency and performance. We are seeking a skilled Refrigeration Designer to support engineering and design initiatives for...
...Journal in beautiful Trinity County (far Northern California) is seeking a managing editor for its weekly newspaper, website and associated products. Working with two reporters, copy-editing and page production will take up 80-90% of your week. Wow us with what you can...